Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

• Internet
• Mobile
• Fixed line
• Voicemail

• Internet

  Thursday 26th March - CHG0065512

  Manxtelecom Engineers will be performing necessary work that will result in APN users being disconnected for around 15 minutes during the work window with a maximum down time of up to 30 minutes.

  Maintenance Window
  Start: 26/03/2026 21:00 - 27/03/2026 02:00

• Mobile

  Tuesday 24th March - CHG0065467

  Manx Telecom will be carrying out planned maintenance that will impact Top-Ups and balance enquiries for approximately five minutes during the maintenance window.
  Additionally, MyMT (https://mymt.manxtelecom.com/) will be unavailable for approximately 15 minutes as part of this work.

  Maintenance Window
  Start: 24/03/2026 21:00 - 24/03/2026 22:00

   

  Thursday 26th March - CHG0065431

  Manxtelecom Engineers will be performing updates to network elements that will impact mobile services in the following areas during the maintenance window:
  Tromode, Onchan Village Walk, Governors Hill, Circular Road, Douglas Quay,Creg ny Baa, Beary Park and Braddan

  Maintenance Window
  Start: 26/03/2026 22:00 - 27/03/2026 01:00

   

   

• Fixed Line

  We are pleased to report that there are no issues on our Fixed Line network.

  Do you need help or support with your fixed line? If the answer is yes; then please use the following link to our fixed line support page:

  Fixed Line Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

• Voicemail

  We are pleased to report that there are no issues on our Voicemail network.

  Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

  Voicemail Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault